Data Protection & Privacy Policy

Edu Give CIC

1. Introduction

At Edu Give CIC, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and safeguard your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By engaging with Edu Give CIC — whether through our website, courses, volunteering, or community projects — you agree to the practices outlined in this policy.

2. Our Commitment

• We only collect the information we need.

• We use your data fairly, lawfully, and transparently.

• We store information securely and limit access to authorised personnel only.

• We never sell your data to third parties.

• You have full control over your information and rights to access, correct, or delete it.

3. Information We Collect

We may collect the following types of personal data:

• Contact information – name, email, phone number, address.

• Demographic information – age, gender, background (where relevant to course delivery).

• Participation details – course enrolments, event attendance, volunteering roles.

• Sensitive information – health, accessibility, or safeguarding details (only if necessary for participation and with explicit consent).

• Digital information – website usage data (cookies, IP addresses, analytics).

4. How We Use Your Data

We use personal data to:

• Deliver our courses, workshops, and community projects.

• Contact you about enrolments, updates, or opportunities.

• Ensure your health, safety, and safeguarding when attending activities.

• Report anonymised data to funders for project evaluation.

• Improve our services and website experience.

5. Legal Basis for Processing

We process personal data under the following legal grounds:

• Consent – when you sign up to a course, mailing list, or give us permission.

• Contract – to deliver services you have registered for.

• Legal obligation – safeguarding or regulatory requirements.

• Legitimate interests – evaluating and improving our projects and community impact.

6. Sharing Your Data

We may share your data with:

• Trusted partners and funders – only anonymised or minimal data required for reporting.

• Safeguarding bodies – if we have concerns for a person’s safety.

• Service providers – such as IT or cloud storage platforms, who meet UK GDPR standards.

We will never sell your data to third parties.

7. How We Store Your Data

• Data is stored securely in password-protected systems.

• Paper records (if any) are locked and accessible only to authorised staff.

• We regularly review retention and delete data that is no longer needed.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the data we hold about you.

• Request corrections or updates to your information.

• Ask us to delete your data (“right to be forgotten”).

• Restrict or object to how we use your data.

• Withdraw consent at any time.

• Request a copy of your data in a portable format.

To exercise these rights, contact us at:
📧 admin@edugive.org.uk
📞 0121 468 4440

9. Cookies & Website Data

Our website uses cookies to improve functionality and enhance your experience. You can manage or disable cookies in your browser settings. For details, see our Cookies Policy.

10. Data Retention

We only keep personal data for as long as necessary:

• Enrolment records – up to 3 years.

• Volunteer and staff data – up to 6 years.

• Safeguarding records – in line with legal requirements.

After this period, data is securely deleted or anonymised.

11. Children & Young People

We are especially careful when handling data of children and young people. We require parental/guardian consent for under-18s engaging in Edu Give activities.

12. Contact & Complaints

If you have questions about this policy or how we handle your data, please contact us:
Data Protection Lead – Edu Give CIC
📧 admin@edugive.org.uk | 📞 0121 468 4440

If you are not satisfied with our response, you have the right to contact the Information Commissioner’s Office (ICO): https://ico.org.uk.

13. Policy Review

This policy will be reviewed annually or sooner if legal changes occur. Latest update: September 2025.